We make componentry used in complex tools and special machines. With over 10,000 standard part numbers and the ability to make custom components as well, we can generally accommodate any special size or configuration a customer might have. All told, we’ve made and shipped nearly 3 million items. We’re well known in the industry for our excellent customer service. And as for quality, nine consecutive zero non-conformance ISO 9001 audits speak for themselves.
At SelfLube, we are deadly serious about quality. For us, quality means honoring the commitments we make. This is most certainly important to our customers, but it is equally important to us because our business is serving our customers.
The ISO 9001 Quality Standard is the basis of our quality program. SelfLube became ISO 9001 registered early in its existence. Now, after nearly twenty years, it is thoroughly ingrained in our culture. It is something that we work very hard at each and every day and is one of the main drivers of our company.
As for results, they've been impressive: a run of nine consecutive zero non-conformance ISO 9001 audits and a track record of 98% on-time shipping. This makes us something of a quality powerhouse.
This has given rise to SelfLube's informal Quality Policy: We ship good parts on time. So when you are building a tool and facing a tight deadline, which seems to be pretty much all of the time these days, look to SelfLube.